Exchange and Returns

Exchange


Have you ordered some of our products and you are not satisfied? No problem! You have 99 days for an exchange!

  • Carefully pack the products, including boxes, packaging and accessories, and send them to our address below. 
  • Attach a copy of the invoice or order confirmation that we sent to you after the order was made. 
  • Let us know for what product you wish to exchange the returned item - by email or by phone, or by the enclosed letter sent together with products.

After receiving the returned items, we will contact you as soon as possible.

Returns


Have you ordered some of our products and you are not satisfied? No problem! You have 99 days for a return!

  • Carefully pack the products, including boxes, packaging and accessories, and send them to our address below. 
  • Please do not send the products as "cash on delivery", such a package will not be accepted. 
  • Attach a copy of the invoice or order confirmation that we sent to you after the order was made. 
  • Send as the account number to which we will return your money - by email or by the enclosed letter sent together with products.

After receiving the returned items, we will contact you as soon as possible.


Address for returning or exchanging the products


Packeta International – Huxloe Logistics Ltd
ID 92789189 - FrisbeeStore.co.uk
Unit 3 Henson Way
Telford Way Ind Est.
Kettering, NN16 8PX